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30 inch wine cooler 66 bottle dual zone - 1 side not cooling
One side of my wine cooler has quit cooling after 14 months. It sounds like the fan is on, but the temp won’t go down. Please advise.
Mary
  • Please contact us at orders@kalamera.com or moose@kalamera.com
    Anonymous
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Frost build up on back of beverage cooler
I keep getting frost build up in back of beverage cooler where slotted vents are. Unplugging and defrosting to happen again few months later. Unit it only 3 years old
Susan morano
  • In general, cooler icing occurs for several reasons.One is that the door is not closed tightly, causing leakage of cold, causing the cooler to keep working all the time.Second, the fan doesn't work.
    Three, NTC is broken.We would like to suggest you turn off the machine and let the ice melt. Please put something under the unit to soak up the water. Then would you mind helping us check the machine? We need more information to determine the problem.We do apologize for any inconvenience.
     
    1.May i know how many times you open the door every day?
    2.In common use, is the door of cooler concerned tight?Or whether the door seal is not glued enough.
    3.Will the fan work properly when the ice melts?
    4.What’s the set temperature? What is the temperature shown after setting? 
    5.Could you please take a picture of the whole cooler?We want to know how many drinks are in the cooler and how they are placed, and whether it is usually full of drinks?
    Anonymous
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Wine cooler not getting cold at 55
Margie Peterson
  • May i know the model you have?
    Anonymous
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Why won't the lid open on my new chest freezer
Althea Helen Howell
  • The door of our chest freezer is unlocked and can be opened directly.
    Anonymous
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Does the 73 bottle dual hold 73 full size bottles.?
I read on Home Depot review it does not. Please advise
David heidel
  • The largest bottle capacity is 73 Bottle.The sample bottles for testing are 2.75” in diameter and 11.8“ in height.If need to put larger bottle, such as Champagne, please remove some shelves for more space.But the capacity will decrease.
    Anonymous
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My fridge stopped cooking after 9 months
My fridge stopped cooling at all after 9 months. The fan is running but no cooling. I have a KRC-46DZB - dual zone
Cate
  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
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My Kalamera is leaking at the bottom
Water coming out of the bottom.
Donald DiSanta
  • 1. Please check if the water box is full or it is cracked, and whether the water pipe is loose. The water box is on the top of the compressor. You can see it when you remove the back panel.
    2. If there is no problem with the water box and the water pipe, please open the door of the cooler, remove the bottom two shelves, and check whether there is water inside the bottom of the box.
    Anonymous
    Was this answer helpful?-19
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Can the temperature light be turned off?
Yes, there's switch on the control panel for on/off on the light. 
Randy Entz
  • Yes, there's switch on the control panel for on/off on the light. 
    Anonymous
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How do I reset the temperature on both sides of my 30” wine/beverage fridge?
The temperature has recently gotten warm on both sides and I can’t figure out how to reset. Cannot locate the manual online and don’t think one came with the fridge.
Dawn Marie
  • Please try to disconnect the power, then plug it back in to start the cooler and try again to adjust the temperature.
    Anonymous
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Need to buy door seal for wine cooler
I have KRV-46DZB. 24”
Nancy
  • Our after-sales service staff has contacted you to follow up.
    Anonymous
    Was this answer helpful?-21
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Where can I get the manual for my Kalamera dishwasher?
No manual came with my dishwasher and there isn’t one to download online!
Jimmy Howell
  • The user manual has been sent to your e-mail.Please check.Thank you.
    Anonymous
    Was this answer helpful?-32
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Do you deliver upstairs to a second floor
Bob
  • Yes, confirmed with carrier that they support on deliering up to stairs. 
    Anonymous
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