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New beverage cooler won’t get cold
We have set both side as we have the built in cabinet beverage cooler . Set at 38 but the temp is 51 inside - it does not go lower than 38 for the setting
Rick
  • Please contact us at moose@kalamera.com
    Anonymous
    Was this answer helpful?-25
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Remove the stainless steel ventilation grill on wine and beverage KRC 180cb
My cooler is built in and hard to remove it . How can I remove the grill so I can clean and vacuum under the cooler
Charlie
  • Please contact us at service@kalamera.com
    Anonymous
    Was this answer helpful?-28
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Our Kalamera unit has external sides very warm to touch.
The unit is in a well ventilated area. The internal vents/fan are not blocked. The unit is plugged into the wall. What to do?
Liz McKernan
  • Do you have the freestanding model?If yes,the cooler radiates heat from all sides(The top,left and right), so when the cooler is working,the sides will be hot.It is normal.
    Anonymous
    Was this answer helpful?-28
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can you put a Kalamera wine fridge in an unheated garage?
I live in Oregon and the garage can get below freezing on some nights and hot in the summer.
Robert D Gouveia
  • Working Ambient Temperature: 41°F - 95°F
    Anonymous
    Was this answer helpful?-29
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How do I clean the stainless steel on your beverage cooler?
The fingerprints look dark, and stainless steel cleaner does not help.
Julie Cohen
  • Try using alcohol or thinner.
    Anonymous
    Was this answer helpful?-30
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How does the door handle attach?
I just received my 24 bottle free standing cooler. I can't figure out how the door handle is meant to attach.
Eric Kreider
  • To install thehandle, the door gasket should be gently pulled back where it covers the screw holes for the handle, then the handle should be attached by screwing into place with the two screws which are packed in the box with this Instruction Manual and other spare parts.
    Anonymous
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Freezer light is red freezer not freezer
Lula Fead
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
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My fridge stopped cooking after 9 months
My fridge stopped cooling at all after 9 months. The fan is running but no cooling. I have a KRC-46DZB - dual zone
Cate
  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
    Was this answer helpful?-33
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Frost build up on back of beverage cooler
I keep getting frost build up in back of beverage cooler where slotted vents are. Unplugging and defrosting to happen again few months later. Unit it only 3 years old
Susan morano
  • In general, cooler icing occurs for several reasons.One is that the door is not closed tightly, causing leakage of cold, causing the cooler to keep working all the time.Second, the fan doesn't work.
    Three, NTC is broken.We would like to suggest you turn off the machine and let the ice melt. Please put something under the unit to soak up the water. Then would you mind helping us check the machine? We need more information to determine the problem.We do apologize for any inconvenience.
     
    1.May i know how many times you open the door every day?
    2.In common use, is the door of cooler concerned tight?Or whether the door seal is not glued enough.
    3.Will the fan work properly when the ice melts?
    4.What’s the set temperature? What is the temperature shown after setting? 
    5.Could you please take a picture of the whole cooler?We want to know how many drinks are in the cooler and how they are placed, and whether it is usually full of drinks?
    Anonymous
    Was this answer helpful?-33
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Does the 73 bottle dual hold 73 full size bottles.?
I read on Home Depot review it does not. Please advise
David heidel
  • The largest bottle capacity is 73 Bottle.The sample bottles for testing are 2.75” in diameter and 11.8“ in height.If need to put larger bottle, such as Champagne, please remove some shelves for more space.But the capacity will decrease.
    Anonymous
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Why won't the lid open on my new chest freezer
Althea Helen Howell
  • The door of our chest freezer is unlocked and can be opened directly.
    Anonymous
    Was this answer helpful?-37
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My Kalamera is leaking at the bottom
Water coming out of the bottom.
Donald DiSanta
  • 1. Please check if the water box is full or it is cracked, and whether the water pipe is loose. The water box is on the top of the compressor. You can see it when you remove the back panel.
    2. If there is no problem with the water box and the water pipe, please open the door of the cooler, remove the bottom two shelves, and check whether there is water inside the bottom of the box.
    Anonymous
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Strong burning smell
My KRC-108BV-D started having a strong burning oder coming from the inside. It also stopped cooling. What would need to be replaced?
Shannon
  • Please contact us at service@kalamera.com
    Anonymous
    Was this answer helpful?-42
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Natural Gas Conversion Kit for Kalamera
What Nat Gas conversion kit do you recommend, for your 6 burner grill? It says its convertible on the info, so just wondered if you can point me to what kit to buy that's appropriate
David R Tricker

  • You can purchase the same below：

    https://outdoorkitchenpro.com/products/mont-alpi-natural-gas-regulator-hose-conversion-kit-mangk

    Anonymous
    Was this answer helpful?-42
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Can the temperature light be turned off?
Yes, there's switch on the control panel for on/off on the light. 
Randy Entz
  • Yes, there's switch on the control panel for on/off on the light. 
    Anonymous
    Was this answer helpful?-42
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My KSC 18 stopped cooling below 61F
Changing the temperature setpoint does no good. Fan runs and the back of the unit is clean of dust. Any way to test compressor function?
Jon S Boo
  • May i know the model you have?
    Anonymous
    Was this answer helpful?-49
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Door stopper for KRC-30SZB
do you have something that can control the door swing? Can you recommend anything? The door opens too much or the cabinets around the fridge.
Anna
  • Please contact us at orders@kalamera.com OR  service@kalamera.com
    Anonymous
    Was this answer helpful?-50
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Wine cooler not getting cold at 55
Margie Peterson
  • May i know the model you have?
    Anonymous
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Lost key for Kalamera built in cooler
Is there a way I can get a replacement key
Purvi Chokshi
  • Please contact us at orders@kalamera.com
    Anonymous
    Was this answer helpful?-53
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Need to buy door seal for wine cooler
I have KRV-46DZB. 24”
Nancy
  • Our after-sales service staff has contacted you to follow up.
    Anonymous
    Was this answer helpful?-54
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temperature setting
i have the model krc-60Bv/krc-80bv just arrived today. once i set my temp how do i get it to stay at that it keeps reverting back to 10
Gail Lacey
  • Please contact us at orders@kalamera.com
    Anonymous
    Was this answer helpful?-60
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Do you deliver upstairs to a second floor
Bob
  • Yes, confirmed with carrier that they support on deliering up to stairs. 
    Anonymous
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How do I reset the temperature on both sides of my 30” wine/beverage fridge?
The temperature has recently gotten warm on both sides and I can’t figure out how to reset. Cannot locate the manual online and don’t think one came with the fridge.
Dawn Marie
  • Please try to disconnect the power, then plug it back in to start the cooler and try again to adjust the temperature.
    Anonymous
    Was this answer helpful?-62
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Where can I get the manual for my Kalamera dishwasher?
No manual came with my dishwasher and there isn’t one to download online!
Jimmy Howell
  • The user manual has been sent to your e-mail.Please check.Thank you.
    Anonymous
    Was this answer helpful?-92
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