Terms & Conditions
Conditions of Use
Welcome to Kalameracoolers.com. We provide website features and other products and services to you when you visit or shop at Kalameracoolers.com, use Kalamera products or services, Kalamera provides the Kalamera services subject to the following conditions.
By using Kalamera Services, you agree to these conditions. Please read them carefully.
We offer a wide range of Kalamera Services, and sometimes additional terms may apply. When you use an Kalamera Service (for example, Your Profile, Gift Cards,Video, you also will be subject to the guidelines, terms and agreements applicable to that Service Terms. If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
PRIVACY
Please review our Privacy Policy, which also governs your use of Kalamera Services, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you use Kalamera Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts or notices and messages on this site and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included in or made available through any Kalamera Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Kalamera and protected by United States and international copyright laws.
TRADEMARKS
In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Kalamera Service are trademarks or trade dress of Kalamera in the U.S. and other countries. Kalamera's trademarks and trade dress may not be used in connection with any product or service that is not Kalamera's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kalamera.
PATENTS
One or more patents owned by Kalamera apply to the Kalamera Services and to the features and services accessible via the Kalamera Services.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, Kalamera or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Kalamera Services. This license does not include any resale or commercial use of any KalameraService, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any KalameraService or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Kalameraor its licensors, suppliers, publishers, rightsholders, or other content providers. No Kalamera Service, nor any part of any Kalamera Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kalamera. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kalamerawithout express written consent. You may not use any meta tags or any other "hidden text" utilizing Kalamera's name or trademarks without the express written consent of Kalamera. You may not misuse the Kalamera Services. You may use the Kalamera Services only as permitted by law. The licenses granted by Kalamera terminate if you do not comply with these Conditions of Use or any Service Terms.
YOUR ACCOUNT
You may need your own account to use certain Kalamera Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Kalamera reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
INTELLECTUAL PROPERTY COMPLAINTS
Kalamera respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact us. RISK OF LOSS All purchases of physical items from Kalamera are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS & REFUNDS
Returns on stock items are accepted within 30 days of delivery for items in their original condition. Please refer to our Return Procedure below.
DEFECTIVE PRODUCTS
Warranty of all our products is limited 1-Year replacement parts. Our own brand mall has extended warranty service for purchase.If you find the machine is defective within the warranty period, please contact us with the customer service number on your owner's manual. For machines beyond the warranty period, you can also purchase replacement parts from us if necessary.
DAMAGED SHIPMENTS
After receiving the package, please carefully check for internal and external damage. If you find the outer packing damaged or machine damaged, please take photos and notify us within 48 hours of delivery (excluding holidays and weekends).Once we are contacted, we will propose solutions according to the damaged. For appearance and accessories damaged, not affect the normal use, we would provide free replacement parts. If the machine is badly damaged and cannot be used normally, we will ship the replacement product or issue a full refund.
RETURN PROCEDURE
Please complete the RETURN form to request an RMA number.Clearly write/label all sides of the shipment with the assigned Sales Return Order number.
REFUNDS & CREDITS
Please allow 1-2 weeks to process your return and refund. We can only provide credit for the item price. Shipping costs are not refundable.
Cancelling your order
You may cancel your order, for any reason, and receive a full refund provided your order has not been shipped. Please note that a small percentage of orders cannot be stopped from shipping out of our warehouse even though they may not have physically left the premises. In these rare instances, the customer will be responsible for whatever shipping charges are incurred. Typically, most orders are filled and shipped within 24 to 48 hours from the time they are received. The Living Direct Network Customer Service desk can inform you of the status of your order and advise you whether or not the order can be canceled for a full refund. Once an item is shipped the terms of our Returns policy will take effect, We reserve the right to charge a restocking fee on any canceled orders.
Warranty Check the Owner's Manual
All warranty service for original customers is provided by the manufacturer of the product purchased. Please check your owner's manual for the customer service number of the manufacturer of the product you purchased.
All orders come with 1-year limited warranty on parts. If you feel like to extend the warranty, there's extend warranty for each of our fridge product. You could find the warranty in parts & accessories column.