Frequently Asked Questions

Questions39 Answers24 | Expand All
Can you reverse the door swing on the 24" Bev Fridge?
Matt Ocel
  • The door of model#KRC-150BV is reversible.
    Anonymous
    Was this answer helpful?47
What is the minimum air space required around built-in unit
I am building a custom unit in a very tight spot and need to know what space I should allow on the sides of the built-in unit to ensure it doesn’t overheat OR cause damage to my cabinets.
Rich W.
  • 0.5 inch on each side
    Anonymous
    Was this answer helpful?20
How do I set the temperatures?
Arlene Dobren
  • May i know the model you have?To control the temperature, press UP or DOWN button. Each press would adjust the temperature by 1°C between 5~18°C or 1°F between 40~66°F.
    Anonymous
    Was this answer helpful?20
Need new door gasket for wine cooler
KRC-46DZB
Nancy
  • Please send an e-mail to our after-sale mailbox:moose@kalamera.com.Our after-sale specialist will follow up for you.
    Anonymous
    Was this answer helpful?17
Why is there an odor coming from my wine cooler?
I recently purchased a dual zone wine cooler and I smell an odor (not so nice). It has been operating for about 2 weeks.
dena cranley
  • Is the function of the refrigeratorproperly ? New machines usually have a little smell. We suggest that you shut down the machine and open the door for ventilation for a period of time, or wipe the inside of the refrigerator, or put something to absorb the smell, such as tea, etc.
    Anonymous
    Was this answer helpful?11
Water builds up in the back tray
Water builds up at the back of the fridge in condensing tray.
Kamaljit Dhillon
  • Please contact us at moose@kalamera.com
    Anonymous
    Was this answer helpful?8
New beverage cooler won’t get cold
We have set both side as we have the built in cabinet beverage cooler . Set at 38 but the temp is 51 inside - it does not go lower than 38 for the setting
Rick
  • Please contact us at moose@kalamera.com
    Anonymous
    Was this answer helpful?8
24" beverage cooler won't cool below 43 degrees F
When I first installed the fridge 3 months ago it maintained a temperature of 32 degrees F. Now, even when not in use (door not opening for over a week at a time) I can't set and keep the temp at 32 degrees. Suggestions, issue?
Gail F. Conolly
  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
    Was this answer helpful?8
Door stopper for KRC-30SZB
do you have something that can control the door swing? Can you recommend anything? The door opens too much or the cabinets around the fridge.
Anna
  • Please contact us at orders@kalamera.com OR  service@kalamera.com
    Anonymous
    Was this answer helpful?7
Not holding set temp
My 50 bottle cooler won’t hold the set temp for Ted or white. The temp reading fluctuates regularly and stays higher that it is set at . Outside of that it seems to be running fine.
Ted
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
    Was this answer helpful?5
temperature setting
i have the model krc-60Bv/krc-80bv just arrived today. once i set my temp how do i get it to stay at that it keeps reverting back to 10
Gail Lacey
  • Please contact us at orders@kalamera.com
    Anonymous
    Was this answer helpful?5
Can I purchase a door?
I have 2 of the 80 bottle wine coolers. Can I purchase a door? One of the doors interior glass shattered. I am not sure what happened. Heard a noise when I was in another room. Went to investigate and realized the glass on one-off my wine fridges had shattered.
Faith Ballew
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
    Was this answer helpful?4
How do you clean out the ashes?
Does it come with a slide out ash drawer? How do you remove the ashes?
Billy
  • Ash pan: Easy-to-remove ash pan for quick and simple cleanup after grilling.
    Anonymous
    Was this answer helpful?4
Why does the control panel show 38
Brand new KRC-52SZF. Just plugged it in and the control panel shows 38. I set the target temp at 63 and according to the thermometer I put in the unit, it’s cooling and at 66 right now with no bottles inside, but it still shows 38 on the control panel. Since this unit is not capable of cooling to 38 will the unit not shut off and keep running
Jerry Poland
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
    Was this answer helpful?4
How to remove a shelf
I have a new model KRC-66DZB wine cooler. How do you I remove a shelf for larger bottles
Louis Petitti
  • There are two stoppers on the left and right sides of the cooler box. Please align the recess of the shelf with stoppers first,lift up the shelf, over the stoppers, then you can take out the shelf.
    Anonymous
    Was this answer helpful?4
Why does my top zone temperature keep changing?
I have a dual zone wine refrigerator. I set the top at 40 degrees F and the bottom at 64. The bottom stays at 64, but the top cycles from 40 up to 48 and then back down to 40 around once an hour. Is this normal, or is there a thermostat issue? I just installed this unit a couple of weeks ago.
Darrell Cooper
  • The best temperature difference between the upper and lower setting temperatures is 10F.Could you please try to set the temperature to upper 45/lower 55,then see if the refrigerator can cool.
    Anonymous
    Was this answer helpful?4
Our Kalamera unit has external sides very warm to touch.
The unit is in a well ventilated area. The internal vents/fan are not blocked. The unit is plugged into the wall. What to do?
Liz McKernan
  • Do you have the freestanding model?If yes,the cooler radiates heat from all sides(The top,left and right), so when the cooler is working,the sides will be hot.It is normal.
    Anonymous
    Was this answer helpful?4
30 inch wine cooler 66 bottle dual zone - 1 side not cooling
One side of my wine cooler has quit cooling after 14 months. It sounds like the fan is on, but the temp won’t go down. Please advise.
Mary
  • Please contact us at orders@kalamera.com or moose@kalamera.com
    Anonymous
    Was this answer helpful?3
KRC-90BV not cooling below 61
The refrigerator is over five years old and been working great, until recently. I hear it running, feel some cool (not cold) air flowing, but the fans aren’t running. I cleaned the refrigerator and it wasn’t dusty. Door seals tight.
Kevin G. Switick

  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
    Was this answer helpful?3
Frost build up on back of beverage cooler
I keep getting frost build up in back of beverage cooler where slotted vents are. Unplugging and defrosting to happen again few months later. Unit it only 3 years old
Susan morano
  • In general, cooler icing occurs for several reasons.One is that the door is not closed tightly, causing leakage of cold, causing the cooler to keep working all the time.Second, the fan doesn't work.
    Three, NTC is broken.We would like to suggest you turn off the machine and let the ice melt. Please put something under the unit to soak up the water. Then would you mind helping us check the machine? We need more information to determine the problem.We do apologize for any inconvenience.
     
    1.May i know how many times you open the door every day?
    2.In common use, is the door of cooler concerned tight?Or whether the door seal is not glued enough.
    3.Will the fan work properly when the ice melts?
    4.What’s the set temperature? What is the temperature shown after setting? 
    5.Could you please take a picture of the whole cooler?We want to know how many drinks are in the cooler and how they are placed, and whether it is usually full of drinks?
    Anonymous
    Was this answer helpful?3
40 bottle built in dual zone won't cool
Our 40 bottle Dual zone built in wine fridge won't go below 60 degrees on the one side and below 45 on the other side. It just turned 3 years old and was working fine up until 3 weeks ago.
Lisa Corbisiero
  • Please contact us at orders@kalamera.com or moose@kalamera.com, thanks.
    Anonymous
    Was this answer helpful?2
Freezer light is red freezer not freezer
Lula Fead
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
    Was this answer helpful?0
Why is my Kalamera freezer front light amber?
Why is the front light that is usually green now solid amber? The unit still runs. Does this mean it needs to be defrosted?
Wayne
Can the adjustable feet on bottom be removed, to allow more room on top.
Sharon Jones
  • After removing the feet, the cooler will be unstable.
    Anonymous
    Was this answer helpful?-1
How does the door handle attach?
I just received my 24 bottle free standing cooler. I can't figure out how the door handle is meant to attach.
Eric Kreider
  • To install thehandle, the door gasket should be gently pulled back where it covers the screw holes for the handle, then the handle should be attached by screwing into place with the two screws which are packed in the box with this Instruction Manual and other spare parts.
    Anonymous
    Was this answer helpful?-1
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