Frequently Asked Questions
Can you reverse the door swing on the 24" Bev Fridge?
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The door of model#KRC-150BV is reversible.Was this answer helpful?
How do I set the temperatures?
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May i know the model you have?To control the temperature, press UP or DOWN button. Each press would adjust the temperature by 1°C between 5~18°C or 1°F between 40~66°F.Was this answer helpful?
Frost build up on back of beverage cooler
I keep getting frost build up in back of beverage cooler where slotted vents are. Unplugging and defrosting to happen again few months later. Unit it only 3 years old
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In general, cooler icing occurs for several reasons.One is that the door is not closed tightly, causing leakage of cold, causing the cooler to keep working all the time.Second, the fan doesn't work.Three, NTC is broken.We would like to suggest you turn off the machine and let the ice melt. Please put something under the unit to soak up the water. Then would you mind helping us check the machine? We need more information to determine the problem.We do apologize for any inconvenience.1.May i know how many times you open the door every day?2.In common use, is the door of cooler concerned tight?Or whether the door seal is not glued enough.3.Will the fan work properly when the ice melts?4.What’s the set temperature? What is the temperature shown after setting?5.Could you please take a picture of the whole cooler?We want to know how many drinks are in the cooler and how they are placed, and whether it is usually full of drinks?Was this answer helpful?
My Kalamera is leaking at the bottom
Water coming out of the bottom.
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1. Please check if the water box is full or it is cracked, and whether the water pipe is loose. The water box is on the top of the compressor. You can see it when you remove the back panel.2. If there is no problem with the water box and the water pipe, please open the door of the cooler, remove the bottom two shelves, and check whether there is water inside the bottom of the box.Was this answer helpful?
Our Kalamera unit has external sides very warm to touch.
The unit is in a well ventilated area. The internal vents/fan are not blocked. The unit is plugged into the wall. What to do?
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Do you have the freestanding model?If yes,the cooler radiates heat from all sides(The top,left and right), so when the cooler is working,the sides will be hot.It is normal.Was this answer helpful?
Can the adjustable feet on bottom be removed, to allow more room on top.
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After removing the feet, the cooler will be unstable.Was this answer helpful?
what causes a wet condensation spot on the outside door of the wine cooler.
I have a new KRC-73DZF and it continually has a 20 inch long by 11 inch wide condensation spot on the outside of my wine cooler door (beginning at the top shelf and ending at the 7th shelf) that is ALWAYS wet and drips down to the floor. .
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Because the temperature of the wine cooler is lower than the ambient temperature, the water vapor in the air will be liquefied when it gets cold, and the liquid droplets will be adsorbed on the glass door.This is a common physical phenomenon.You can try to raise the temperature of the wine cooler to reduce the temperature difference.In common use,please make sure that the door of cooler is concerned tight and the door seal is glued enough.Was this answer helpful?
How does the door handle attach?
I just received my 24 bottle free standing cooler. I can't figure out how the door handle is meant to attach.
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To install thehandle, the door gasket should be gently pulled back where it covers the screw holes for the handle, then the handle should be attached by screwing into place with the two screws which are packed in the box with this Instruction Manual and other spare parts.Was this answer helpful?
Why does my top zone temperature keep changing?
I have a dual zone wine refrigerator. I set the top at 40 degrees F and the bottom at 64. The bottom stays at 64, but the top cycles from 40 up to 48 and then back down to 40 around once an hour. Is this normal, or is there a thermostat issue? I just installed this unit a couple of weeks ago.
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The best temperature difference between the upper and lower setting temperatures is 10F.Could you please try to set the temperature to upper 45/lower 55,then see if the refrigerator can cool.Was this answer helpful?
My KSC 18 stopped cooling below 61F
Changing the temperature setpoint does no good. Fan runs and the back of the unit is clean of dust. Any way to test compressor function?
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May i know the model you have?Was this answer helpful?
Why won't the lid open on my new chest freezer
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The door of our chest freezer is unlocked and can be opened directly.Was this answer helpful?
My fridge stopped cooking after 9 months
My fridge stopped cooling at all after 9 months. The fan is running but no cooling. I have a KRC-46DZB - dual zone
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Please contact our sales specialist: moose@kalamera.comWas this answer helpful?
24" beverage cooler won't cool below 43 degrees F
When I first installed the fridge 3 months ago it maintained a temperature of 32 degrees F. Now, even when not in use (door not opening for over a week at a time) I can't set and keep the temp at 32 degrees. Suggestions, issue?
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Please contact our sales specialist: moose@kalamera.comWas this answer helpful?
KRC-90BV not cooling below 61
The refrigerator is over five years old and been working great, until recently. I hear it running, feel some cool (not cold) air flowing, but the fans aren’t running. I cleaned the refrigerator and it wasn’t dusty. Door seals tight.
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Please contact our sales specialist: moose@kalamera.comWas this answer helpful?
Can the temperature light be turned off?
Yes, there's switch on the control panel for on/off on the light.
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Yes, there's switch on the control panel for on/off on the light.Was this answer helpful?
Need new door gasket for wine cooler
KRC-46DZB
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Please send an e-mail to our after-sale mailbox:moose@kalamera.com.Our after-sale specialist will follow up for you.Was this answer helpful?
Wine cooler not getting cold at 55
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May i know the model you have?Was this answer helpful?
Why is there an odor coming from my wine cooler?
I recently purchased a dual zone wine cooler and I smell an odor (not so nice). It has been operating for about 2 weeks.
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Is the function of the refrigeratorproperly ? New machines usually have a little smell. We suggest that you shut down the machine and open the door for ventilation for a period of time, or wipe the inside of the refrigerator, or put something to absorb the smell, such as tea, etc.Was this answer helpful?
Does the 73 bottle dual hold 73 full size bottles.?
I read on Home Depot review it does not. Please advise
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The largest bottle capacity is 73 Bottle.The sample bottles for testing are 2.75” in diameter and 11.8“ in height.If need to put larger bottle, such as Champagne, please remove some shelves for more space.But the capacity will decrease.Was this answer helpful?
How do I reset the temperature on both sides of my 30” wine/beverage fridge?
The temperature has recently gotten warm on both sides and I can’t figure out how to reset. Cannot locate the manual online and don’t think one came with the fridge.
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Please try to disconnect the power, then plug it back in to start the cooler and try again to adjust the temperature.Was this answer helpful?
Where can I get the manual for my Kalamera dishwasher?
No manual came with my dishwasher and there isn’t one to download online!
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The user manual has been sent to your e-mail.Please check.Thank you.Was this answer helpful?
Need to buy door seal for wine cooler
I have KRV-46DZB. 24”
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Our after-sales service staff has contacted you to follow up.Was this answer helpful?
Do you deliver upstairs to a second floor
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Yes, confirmed with carrier that they support on deliering up to stairs.Was this answer helpful?
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