Frequently Asked Questions

Questions33 Answers24 | Expand All
Can you reverse the door swing on the 24" Bev Fridge?
Matt Ocel
  • The door of model#KRC-150BV is reversible.
    Anonymous
    Was this answer helpful?40
How do I set the temperatures?
Arlene Dobren
  • May i know the model you have?To control the temperature, press UP or DOWN button. Each press would adjust the temperature by 1°C between 5~18°C or 1°F between 40~66°F.
    Anonymous
    Was this answer helpful?24
24" beverage cooler won't cool below 43 degrees F
When I first installed the fridge 3 months ago it maintained a temperature of 32 degrees F. Now, even when not in use (door not opening for over a week at a time) I can't set and keep the temp at 32 degrees. Suggestions, issue?
Gail F. Conolly
  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
    Was this answer helpful?11
What is the minimum air space required around built-in unit
I am building a custom unit in a very tight spot and need to know what space I should allow on the sides of the built-in unit to ensure it doesn’t overheat OR cause damage to my cabinets.
Rich W.
  • 0.5 inch on each side
    Anonymous
    Was this answer helpful?9
Water builds up in the back tray
Water builds up at the back of the fridge in condensing tray.
Kamaljit Dhillon
  • Please contact us at moose@kalamera.com
    Anonymous
    Was this answer helpful?7
Door stopper for KRC-30SZB
do you have something that can control the door swing? Can you recommend anything? The door opens too much or the cabinets around the fridge.
Anna
  • Please contact us at orders@kalamera.com OR  service@kalamera.com
    Anonymous
    Was this answer helpful?6
Why is there an odor coming from my wine cooler?
I recently purchased a dual zone wine cooler and I smell an odor (not so nice). It has been operating for about 2 weeks.
dena cranley
  • Is the function of the refrigeratorproperly ? New machines usually have a little smell. We suggest that you shut down the machine and open the door for ventilation for a period of time, or wipe the inside of the refrigerator, or put something to absorb the smell, such as tea, etc.
    Anonymous
    Was this answer helpful?5
Freezer light is red freezer not freezer
Lula Fead
  • Please contact us at moose@kalamera.com or orders@kalamera.com
    Anonymous
    Was this answer helpful?4
Frost build up on back of beverage cooler
I keep getting frost build up in back of beverage cooler where slotted vents are. Unplugging and defrosting to happen again few months later. Unit it only 3 years old
Susan morano
  • In general, cooler icing occurs for several reasons.One is that the door is not closed tightly, causing leakage of cold, causing the cooler to keep working all the time.Second, the fan doesn't work.
    Three, NTC is broken.We would like to suggest you turn off the machine and let the ice melt. Please put something under the unit to soak up the water. Then would you mind helping us check the machine? We need more information to determine the problem.We do apologize for any inconvenience.
     
    1.May i know how many times you open the door every day?
    2.In common use, is the door of cooler concerned tight?Or whether the door seal is not glued enough.
    3.Will the fan work properly when the ice melts?
    4.What’s the set temperature? What is the temperature shown after setting? 
    5.Could you please take a picture of the whole cooler?We want to know how many drinks are in the cooler and how they are placed, and whether it is usually full of drinks?
    Anonymous
    Was this answer helpful?4
30 inch wine cooler 66 bottle dual zone - 1 side not cooling
One side of my wine cooler has quit cooling after 14 months. It sounds like the fan is on, but the temp won’t go down. Please advise.
Mary
  • Please contact us at orders@kalamera.com or moose@kalamera.com
    Anonymous
    Was this answer helpful?3
Our Kalamera unit has external sides very warm to touch.
The unit is in a well ventilated area. The internal vents/fan are not blocked. The unit is plugged into the wall. What to do?
Liz McKernan
  • Do you have the freestanding model?If yes,the cooler radiates heat from all sides(The top,left and right), so when the cooler is working,the sides will be hot.It is normal.
    Anonymous
    Was this answer helpful?3
Natural Gas Conversion Kit for Kalamera
What Nat Gas conversion kit do you recommend, for your 6 burner grill? It says its convertible on the info, so just wondered if you can point me to what kit to buy that's appropriate
David R Tricker
  • You can purchase the same below:

    https://outdoorkitchenpro.com/products/mont-alpi-natural-gas-regulator-hose-conversion-kit-mangk

    Anonymous
    Was this answer helpful?2
Can the adjustable feet on bottom be removed, to allow more room on top.
Sharon Jones
  • After removing the feet, the cooler will be unstable.
    Anonymous
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My wine cooler is leaking a green liquid
green liquid is coming out from underneath the frog. Interior show no leaking- what do you think is the issue and what can I do to fix it - it is out of warranty by a fe months of course
Susan Ramonette
  • Please contact us at orders@kalamera.com or moose@kalamera.com
    Anonymous
    Was this answer helpful?1
KRC-90BV not cooling below 61
The refrigerator is over five years old and been working great, until recently. I hear it running, feel some cool (not cold) air flowing, but the fans aren’t running. I cleaned the refrigerator and it wasn’t dusty. Door seals tight.
Kevin G. Switick

  • Please contact our sales specialist: moose@kalamera.com
    Anonymous
    Was this answer helpful?1
Why does my top zone temperature keep changing?
I have a dual zone wine refrigerator. I set the top at 40 degrees F and the bottom at 64. The bottom stays at 64, but the top cycles from 40 up to 48 and then back down to 40 around once an hour. Is this normal, or is there a thermostat issue? I just installed this unit a couple of weeks ago.
Darrell Cooper
  • The best temperature difference between the upper and lower setting temperatures is 10F.Could you please try to set the temperature to upper 45/lower 55,then see if the refrigerator can cool.
    Anonymous
    Was this answer helpful?1
My KSC 18 stopped cooling below 61F
Changing the temperature setpoint does no good. Fan runs and the back of the unit is clean of dust. Any way to test compressor function?
Jon S Boo
  • May i know the model you have?
    Anonymous
    Was this answer helpful?1
New beverage cooler won’t get cold
We have set both side as we have the built in cabinet beverage cooler . Set at 38 but the temp is 51 inside - it does not go lower than 38 for the setting
Rick
  • Please contact us at moose@kalamera.com
    Anonymous
    Was this answer helpful?0
what causes a wet condensation spot on the outside door of the wine cooler.
I have a new KRC-73DZF and it continually has a 20 inch long by 11 inch wide condensation spot on the outside of my wine cooler door (beginning at the top shelf and ending at the 7th shelf) that is ALWAYS wet and drips down to the floor. .
Margaret Schneider
  • Because the temperature of the wine cooler is lower than the ambient temperature, the water vapor in the air will be liquefied when it gets cold, and the liquid droplets will be adsorbed on the glass door.This is a common physical phenomenon.You can try to raise the temperature of the wine cooler to reduce the temperature difference.In common use,please make sure that the door of cooler is concerned tight and the door seal is glued enough.
    Anonymous
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How does the door handle attach?
I just received my 24 bottle free standing cooler. I can't figure out how the door handle is meant to attach.
Eric Kreider
  • To install thehandle, the door gasket should be gently pulled back where it covers the screw holes for the handle, then the handle should be attached by screwing into place with the two screws which are packed in the box with this Instruction Manual and other spare parts.
    Anonymous
    Was this answer helpful?0
Need new door gasket for wine cooler
KRC-46DZB
Nancy
  • Please send an e-mail to our after-sale mailbox:moose@kalamera.com.Our after-sale specialist will follow up for you.
    Anonymous
    Was this answer helpful?0
Why is my Kalamera freezer front light amber?
Why is the front light that is usually green now solid amber? The unit still runs. Does this mean it needs to be defrosted?
Wayne
Wine cooler not getting cold at 55
Margie Peterson
  • May i know the model you have?
    Anonymous
    Was this answer helpful?-1
temperature setting
i have the model krc-60Bv/krc-80bv just arrived today. once i set my temp how do i get it to stay at that it keeps reverting back to 10
Gail Lacey
  • Please contact us at orders@kalamera.com
    Anonymous
    Was this answer helpful?-2
Why won't the lid open on my new chest freezer
Althea Helen Howell
  • The door of our chest freezer is unlocked and can be opened directly.
    Anonymous
    Was this answer helpful?-8
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